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Lodge a Complaint
2Formal Complaint
 

2.1)    Lodge a Complaint

(a)If the informal process of resolving the matter fails, or if the complainant decides not to attempt any informal resolution, the complainant may make a formal complaint by completing a complaint form to the Panel Against Discrimination and Sexual Harassment (PADSH), normally within 6 months from the time the complainant knew or should have known of an alleged act.
(b)Upon receipt of a written complaint, the CS shall undertake a preliminary inquiry into the complaint in order to determine whether there is prima facie evidence that any staff member or student may have engaged in discrimination, harassment or vilification. The CS may interview the complainant and the respondent to gather more information, as appropriate.
(c)The CS shall submit a written report of the preliminary inquiry to the Panel Convenor for consideration, normally within 4 weeks after receipt of the written complaint.
(d) The Panel Convenor may take appropriate actions including:
 (i)Referring the complaint to the CS of CADSH for conducting a conciliation with the consent of the parties concerned;
 (ii)Referring the complaint to PADSH for an investigation;
 (iii)Referring the matter to a relevant outside body, e.g. a law enforcement agency;
 (iv)Taking other appropriate actions to resolve the complaint including referring the matter to the relevant authorities for handling in accordance with the existing University policies and procedures (e.g. Procedure for Handling Serious Misconduct, Grievance Procedures for University Employees, Procedures for Dealing with Student Complaints, Policy Against Sexual Harassment, etc.); or
 (v)Dismissing the complaint.
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